If you host international guests, you have probably felt this. A message arrives in a language you don't speak. Especially for hosts who use WhatsApp in Europe, the language barrier can be tough. Supahost now handles this automatically, across email, WhatsApp, SMS and OTAs (Airbnb, Booking.com, Expedia). The AI detects each guest's language and replies in it, while you read everything in your own preferred language.
Inside Supahost
Your guests message in their language. Your AI answers in it
Most hosts handle international guests one of two ways: clumsy copy-paste translations, or replies in English and a silent hope the guest understands. Apart from just text-based translations, we also support multi-lingual documents for check-in instructions and Guest Guidebooks.
With Supahost, the guest writes in whatever language they prefer and the AI answers naturally in the same one. Replies are written natively in each language, not word-for-word translations of an English draft, so tone and politeness match what a local speaker expects. It never reads as machine-translated, because we use LLM-based technology to translate conversations. Supahost handles guest conversations in 35+ languages, including Spanish, German, French, Italian, Portuguese, Dutch, Polish, Japanese, Korean, Mandarin and Arabic.
Supahost detects each guest's language automatically from their message. It works out of the box for Starter and Pro plans, on Autopilot, so every guest gets a fast, fluent reply whether you are awake or not.
Your team can configure different preferred languages
Each user can set their preferred language in Settings > Language. This way, if you have an international team, each team member can read messages from all channels (Email, Whatsapp, Airbnb) in their preferred language , while the guest keeps seeing everything in theirs. If you would rather review and send yourself, Supahost drafts the reply in the guest's language and you approve it in one tap.
If you would rather review and send yourself, Supahost drafts the reply in the guest's language and you approve it in one tap.
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