AI Voice Instructions
Are you using dictation more and more to craft your messages to guests? Imagine you could just tell your phone what to write, and it would have all the context. It takes around 2-5 minutes to write a well-crafted message on average. Dictating instructions to your agent takes around 2 seconds.
How It Works
Instead of typing out the message, just dictate what you want to say. Your AI agent takes your instructions, combines them with the booking context, property details, guest information, and past conversation history, then crafts a message in your tone. It knows your personality through AI Memory, so you can instruct it like you would instruct an employee.
Example Instructions & Results
| Your Voice Instruction | AI-Generated Message |
|---|---|
| "Tell them the maintenance guy is coming at 8 a.m. to check the broken light" | "Hi Sarah, just wanted to give you a heads up that our maintenance technician will be stopping by tomorrow morning at 8 a.m. to take care of that light fixture in the living room. He'll be quick and won't disturb your day. Thanks for your patience!" |
| "Let them know checkout is firm at 11, we have same-day turnover" | "Hey Michael, hope you're enjoying your stay! Quick reminder that checkout tomorrow is at 11 a.m. sharp. We have guests arriving the same day, so we need to stay on schedule for cleaning. Appreciate your understanding!" |
| "Ask if they need anything before they arrive tomorrow" | "Hi Jessica! Your check-in is tomorrow at 3 p.m. and we're getting everything ready for you. Is there anything special you'd like us to prepare or any questions about the property before you arrive?" |
| "Apologize for the noise, explain construction next door, offer 15% off next stay" | "Hi David, I sincerely apologize for the construction noise next door. I know that's not the peaceful getaway you booked. Unfortunately it's outside our control, but I'd like to offer you 15% off your next stay with us as a thank you for your understanding. Let me know if there's anything else I can do to make the rest of your stay better." |
| "Confirm their early check-in request for 1 p.m., say it's available" | "Good news! We can absolutely accommodate your early check-in at 1 p.m. tomorrow. The property will be ready and waiting for you. See you then!" |
Why It Matters
We lead busy lives. Being a property manager means we are always on the go. Whether you're driving, managing a property walk-through, or just don't feel like typing, your AI handles the details while you focus on what matters.
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